FAQs

No, the two programs are completely independent of each other. A Member cannot club discounts/redemptions from both programs. Members cannot accumulate World Of Hyatt points on any Hyatt Dining Club spends.

Please visit the ‘Join Now’ page to buy a Membership or leave your details for our team to contact you.

The Membership and benefits are valid for 365 days from the date of enrolment.

Yes, the Membership prices listed are inclusive of 18% GST.

Except Alila Fort Bishangarh, Jaipur, Hyatt Regency Delhi and Hyatt Regency Dharamshala Resort all other hotels are participating in the Hyatt Dining Club programme. You can view list of participating Hyatt hotels for complimentary room nights here.

For assistance, please contact our Member Help Desk at 1800 572 9000 or care@hyattdiningclub.com, any day of the week between 9.30 am to 10:00 pm. As an alternative, you can also email us the payment receipt at above email address, and we shall get back to you.

Please check your spam / junk folder of your registered email address and if you have still not received the welcome email, please contact the Help Desk at 1800 572 9000 or care@hyattdiningclub.com, any day of the week between 9.30 am to 10:00 pm.

For any assistance in logging into your app or activating your Membership, please contact the Help Desk at 1800 572 9000 or care@hyattdiningclub.com, any day of the week between 9.30 am to 10:00 pm.

Yes, you can start enjoying the benefits within two hours, once the enrolment and payment process are completed between 9.30 am and 10:00 pm. Post 10:00 pm, the benefits will be applicable by 10:00 am the next day. In order to use the benefits, download the Hyatt Dining Club App and activate your Membership account. Thereafter, all discounts and vouchers can be redeemed instantly via the App. Member needs to inform the hotel team at the time of arrival that they would like to use a Hyatt Dining Club discount or voucher. Discounts and vouchers are not applicable once a bill is generated.

For security reasons, the Hyatt Dining Club App is accessible only on one single device. To access your Membership on your new phone, please contact the Help Desk at 1800 572 9000 or care@hyattdiningclub.com, any day of the week between 9.30 am to 10:00 pm.

No, vouchers are non-transferable. Member must be present at the time of redemption. Supplementary members are entitled to membership discounts only.

No, you cannot redeem any benefits and vouchers on the website. Redemption can be done only via the Hyatt Dining Club Membership App at the hotel.

No, all food and beverage discounts and vouchers are applicable only while dining at a participating restaurant.

No, only one membership and discount may be applied per visit. Member and Supplementary membership discounts cannot be combined.

No. Voucher is valid for one (1) starter per month when dining at Participating Outlets and spending a minimum of INR 2,000 on dining bill, after any discounts and excluding taxes and service charges. Benefit expires each month, as per the enrolment date and does not carry over.

Yes, but the complimentary drink will be the one of equal or lesser value. This benefit cannot be combined with other offers, and drinks offered for this benefit are at the discretion of the hotel.

No, members are entitled to use only one accommodation voucher per day. You may book a second room at the member discount rate.

To use your complimentary room night voucher, an advance 48-hours reservation is required, which is subject to allocation and availability. Blackout dates may apply as decided by the Programme (Public Holidays, Christmas Eve/ Day, New Years Eve/ Day, Valentines Day etc.). For any assistance, please contact the Help Desk on 1800 572 9000 or care@hyattdiningclub.com any day of the week between 9:30 am to 10:00 pm.

In order to cancel any room reservation, please visit Hyatt.com or contact the hotel directly, as per your booking details. Please note, all cancellations should be made minimum 48 hours prior to the check-in date. For more information about the cancellation, refund and deposit policies associated with your stay, please visit Hyatt.com. A no-show for a room booking will result in a cancellation fee charged as per the Hotel's policy.

The main black-out dates are all Public Holidays, Christmas Eve/ Day, New Years Eve/ Day, Valentines Day, etc. or as decided by the programme. Moreover, participating Hyatt hotels can have their individual blackout dates any time of the year depending on the availability.

To gift a Hyatt Dining Club Membership, you can simply buy the membership via the Join Now form on the website.

To refer friends and family for the Membership, please use the ‘Refer a Friend’ section in your app. If 10 of your referrals join the programme within 90 days, you receive a complimentary membership.

In order to renew your Hyatt Dining Club Membership, you can click on the ‘Renew Membership’ button (available one month prior to your expiry date) on the ‘My Membership’ screen of your app. In case your Membership has expired or you are unable to renew via the app, please call the Help Desk at 1800 572 9000 or care@hyattdiningclub.com, any day of the week between 9.30 am to 10:00 pm.